The Quality Assurance Department was established on 1 August 2015. The quality assurance system in place has been designed to guide staff and students on how to manage quality at all levels, in support of the University’s goal to remain compliant with ZIMCHE requirements. Bindura University of Science Education is a fast-developing and dynamic community comprising young as well as senior students, developing scholars, and professional staff committed to performing at the highest standards. The entire staff is driven by a quest for continuous self-improvement to meet local, regional, and international benchmarks in teaching, learning, research, community engagement, innovation, and industrialisation.
Quality Assurance is a support department that strives to ensure excellence in the overall quality management system at Bindura University of Science Education. The Department fulfils this mandate by coordinating quality assurance activities that aim to achieve the University’s strategic goals in teaching and learning, research, extension services, innovation, industrialization, and the delivery of support services. In this way, the Department helps to develop the desired quality culture across all academic and support departments, enabling the Institution to become a hub of knowledge and a beacon of excellence in producing competent and universally employable graduates.
We strongly believe that the backbone of a sound quality assurance system is the Institution’s vision and mission statement. These articulate the direction that all activities and programmes should take in keeping with the National Development Strategy/Vision 2030 and Education 5.0.
To this end, the Department strives to ensure that existing programmes and those coming on board are in line with the required ZIMCHE minimum standards and exceed those prescribed by ZIMCHE in terms of content, duration, teaching and learning, and assessment. The department ensures that such programmes meet the expectations, lead to employment, and meet and exceed the minimum bodies of knowledge prescribed by the accrediting authority and demanded by other stakeholders. We view the Quality Assurance role as providing confidence to stakeholders, students, employers, the accrediting authority (ZIMCHE), and the public at large that their expectations and the quality requirements, as articulated in the vision, mission, and strategic plan of the Bindura University of Science Education, are fulfilled.
Our purpose in life, as the quality assurance department, is, therefore, to provide an effective and efficient quality assurance system and counsel for all operational units of the Institution. We believe, as Aristotle did, that quality is not an act but rather a habit. The quality assurance department takes initiatives to ensure that departments and service units conduct regular staff training and development workshops geared towards improving the overall quality of service delivery in teaching and learning, student assessment, and monitoring research and community engagement. Students’ evaluation of courses and lecturer performance, peer evaluation of teaching, and periodic internal quality audits are conducted in both academic and academic support departments to ensure the continued effectiveness of the quality management system.
The Department strives to achieve continuous quality improvement by engaging in initiatives and staying up to date with emerging internal and external local, regional, and international benchmarks and standards. A quality assurance culture and practice that relies on ensuring adherence to documented standard operating procedures and other integral quality assurance instruments should result in high-quality products and services, client satisfaction, client loyalty, and repeat business, making Bindura University of Science Education the University of choice.
