E-Learning Support Assistant (1 Post)

Qualifications and Experience 

  • Applicants should have Higher National Diploma or Bachelor’s Degree in Information Technology, Computer Science, Education with Technology, or other disciplines involving substantial training in the applications of technology to education;
  • Demonstrable experience in education with an exposure to training, technology integration or ICT user support, Microsoft Office Applications and other web application and development tools;
  • Demonstrable experience in developing online content using a variety of Internet and multimedia development tools (for example, Dreamweaver, HTML, Photoshop, Flash, Wikis, Blogs, Second Life etc);
  • Working knowledge of supporting learning and or content management systems such as Moodle, Sakai or Google Classroom;
  • Experience with PCs, mobile devices and servers, as well as a wide variety of software applications;
  • Experience working with Faculty, Support staff, and students, preferably in a higher education set up is also required;
  • Online learning experience as a student or instructor and experience using educational interactive multimedia, simulations and games and very strong interpersonal communication skills is a must;
  • Experience in implementing a Helpdesk system is an added advantage. 

Duties and Responsibilities 

  • The applicant will be required to provide day to day support, pre-semester setup and training in the use of LMS, other educational technologies and services provided by CETID;
  • Provide day to day support and troubleshooting for the various teaching and learning technologies used by the University;
  • Diagnose and resolve problems and or provide timely escalation for problem details to learning Technologies and Systems administration team for resolution;
  • Respond to end-user requests and resolve problems raised by users of deployed systems and technology tools;
  • Work with the other Unit teams to develop and manage electronic educational content in a variety of systems:  MOODLE, Google Applications, Lecture Capture and any other new systems;
  • Coordinate creation and implementation of course shells with MOODLE administration and assists Faculty members with creation of course content;
  • Develop user guides, how-to’s, frequently asked questions, best practice manuals, standard troubleshooting procedures e.t.c;
  • Provide support for course and peer evaluation system.

NB: Female candidates are encouraged to apply. Police clearance is  mandatory for successful candidates.

APPLICATION PROCEDURES:

Interested and qualified persons should send one set of their application merged in continuous pdf format to recruitment@buse.ac.zw consisting of the application letter, certified copies of educational certificates, transcripts, National ID, Birth Certificate and a Curriculum Vitae giving full personal details including full names, place and date of birth, qualifications, previous employment and experience, telephone number, present salary, date of availability, names, e-mail addresses and telephone numbers of at least three referees.

Applications should clearly indicate the “Post” which is being applied for in the subject line and addressed to:

The Assistant Registrar- Human Resources

Bindura University of Science Education

P Bag 1020

BINDURA

Only shortlisted candidates will be responded to. The closing date for the receipt of applications is Monday, 6 June 2022.

For more information phone (66210) 7531-2, 7622, 7623, 0772 154 882-9. 

“Promoting Science for Human Development”